Payments can be made through MasterCard, Visa, Amex, Apple Pay and Android Pay.
You will be charged right when you subscribe and then monthly (assuming your deal is monthly subscription) on your signup anniversary date.
Sales tax if applicable will be added. Tax depends on your location.
Yes - we charge a $0.99 processing fee on top of your subscription to cover operational charges from our payment processing service.
No - Your billing day is recurring on and can not be changed.
You can proceed to your subscription page where you can view all of your active subscriptions, this is where you can click the 3 dots (...) and click “manage subscription”. This is where you can update your credit card info.
If your payment fails, the subscription status will change to "past due" and Stripe will attempt to recover the payment. If the payment recovery is unsuccessful, your subscription will be moved to "canceled”.
Proceed to your settings from the top right profile image, where you can see all invoices in the “transactions” tab.
Refunds are not available, if you have an issue, Endless Hour will mediate your problem with the establishment. Please direct all issues to support@EndlessHour.com
No - There are no tiers / plan changes that allow for a prorated discount at the current moment.
Promo Codes can be applied on the Terms of subscription use, agreement to establishments terms and pre payment / credit card info page. If you are inputting your credit card info, you will need to go back to add the discount code.
Establishments are in charge of the price and interval of the subscription hence that is a creative choice by the establishment and can not be changed on your end.
Please direct all disputes to Support@EndlessHour.com where a support representative will mediate the dispute.
Yes—PCI-compliant processors and AES-256 encryption protect all transactions.
