Privacy Policy
Updated: January 10, 2026
Purpose
Endless Hour is a service provided by Bounce the Line Ticketing Inc. and has full access to and handles all data collected by Endless Hour. This Privacy Policy applies to the Endless Hour website and will also apply to the Endless Hour mobile application when it is launched.
The purpose of this privacy policy is to inform users of our Site of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected;
- The rights of Site users; and
- The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
Consent
By using our Site users agree that they consent to: The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is consent, you may withdraw that consent at any time. Withdrawal of consent does not apply to personal data processing that is necessary for the performance of a contract, compliance with legal obligations, or delivery of essential service-related communications. If you withdraw your consent, it will not make processing which we completed before you withdraw your consent unlawful.
You may withdraw consent for processing activities that rely on consent as their legal basis. Certain communications and data processing activities may continue where they are necessary for the performance of a contract, delivery of subscribed services, or compliance with legal obligations.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
Users have provided their consent to the processing of their data for one or more specific purposes;
Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: CONFIRMING EMAIL / CONFIRMING AGE; and VERIFYING USERS LEGITIMACY to improve and perfect the best experience for the user.
Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract the consequences are as follows: Endless Hour will not be able to track our users legal legitimacy with purchasing event tickets which may lead to invalid tickets or create an experience not tailored to content that is relevant for the user.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Location;
- Hardware and software details;
- Clicked links; and
- Content viewed.
Currently, Endless Hour primarily targets users in North America. We are planning to expand our services to Europe in the future, and this Privacy Policy will be updated accordingly.
We process payments through Stripe. Please refer to Stripe's Privacy Policy and Terms of Service for information on how they handle your payment data.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
- First and last name;
- Age (Currently, age verification is based on the information you provide. We may implement more rigorous age verification methods in the future);
- Date of birth;
- Sex;
- Email address;
- Phone number;
- Address;
- Payment information;
- Auto fill data;
- Camera/image (We request camera permissions to enable features that require access to your device's camera);
- GPS location (We may collect your device's location data to provide location-based services and features)
This data may be collected using the following methods:
- Through forms
- Through our system when user shares location / camera permissions
- Through data of where events are purchased and site interactions
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect when the user performs certain functions may be used for the following purposes:
- Validating guests age and details of the user
- Improving a service tailored to the user
- Improving marketing, promotions, and deal-related communications
- Improving events for the establishments (aka hosts / clubs / restaurants and partners)
- And, Email communications (defined below)
Email Communications
We use personal data, including your email address, to send communications related to your account, subscription, and use of the Endless Hour service.
Transactional and Service Emails
We send transactional and service-related emails that are necessary to operate your account and deliver the service, including but not limited to:
- Receipts and payment confirmations
- Subscription status, renewals, cancellations, and billing notices
- Account verification, security notices, and service-related updates
These communications are required to provide the service and may continue while you maintain an account or active subscription.
Promotional Emails During an Active Subscription
While you are actively subscribed to a deal or experience, we may send promotional or deal-related emails associated with that subscription. These communications are considered part of the subscribed service and are intended to help you access, understand, or maximize the value of the discounted or premium offering.
If you no longer wish to receive promotional emails related to a specific deal, you may unsubscribe from or cancel that deal through your account, which will stop future promotional communications related to that subscription.
Manual Email Opt-Out Requests
If you wish to stop receiving promotional emails while maintaining an active subscription, you may submit a request by emailing support@endlesshour.com. We will process valid opt-out requests within 10 business days. Transactional and service-related emails may continue as required for account operation and legal compliance.
Email Preference Limitations
Certain automated email preference or unsubscribe features may be limited or unavailable at this time. We are actively working to improve communication controls and will introduce additional email management features as they become available.
Who We Share Personal Data With
- Employees:
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. - Third Parties:
We may share user data with the following third parties:- MARKETING AGENCIES / GOOGLE / PARTNERSHIP AFFILIATES.
- We may share the following user data with third parties:
- DATA SENT TO THIRD PARTY COMPANIES like GOOGLE / META / FACEBOOK / PARTNERSHIPS.
- We may share user data with third parties for the purpose of IMPROVING THE SERVICE AND TARGETING PROPER INFORMATION TO OUR USERS.
- Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
- We may share your data with third-party service providers and partners to support our business operations (Information may be shared with partner venues to facilitate event access and enhance your experience).
- We utilize third party API's to provide certain functions of our service, data is shared with those API's to provide the intended service.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it (such as in response to a subpoena or court order);
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
International Data Transfers
We transfer user personal data internationally depending on hosting needs. When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.
If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:
- The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or
- We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.
Your Rights as a User
Under the GDPR, you have the following rights:
- Right to be informed;
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability; and
- Right to object.
Children
The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 18 years of age. If we learn that we have collected personal data from a child under 18 years of age, the personal data will be deleted as soon as possible. If a child under 18 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer at support@endlesshour.com.
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
- Cancelling or unsubscribing from a specific deal through your account; or
- Contacting us at support@endlesshour.com with your request
Valid opt-out requests will be processed within 10 business days. Transactional and service-related communications may continue as required for account operation, subscription management, and legal compliance.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies - Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies - Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies - Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you;
OTHER COOKIES WE USE - COOKIES ARE FOR; and
Third-Party Cookies - Third-party cookies are created by a website other than ours. Third-Party Cookies - Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
- Monitor user preferences to tailor advertisements around their interests; and
- Tailor partnerships information to provide the best experience for guests.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the INFORMATIONAL COMMISSIONS OFFICE of your LOCAL OFFICE / COUNTRY.
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer at support@endlesshour.com